Knowledge

An enterprise knowledge platform focused on accumulation, retrieval, collaboration, and security. Covering six key scenarios, it drives knowledge assetization, efficient reuse, and transparent collaboration.

Product Advantages

Fragment Architecture

The Fragment architecture uses a modular design to turn content workflows into reusable units, accelerating content delivery and enabling cross-channel knowledge reuse through a “create once, reuse multiple times” model.

Enterprise Knowledge Base

The enterprise-grade knowledge management feature structures scattered information into searchable knowledge with intelligent tagging and recommendations, enabling efficient reuse across customer service, product, and training scenarios to drive continuous business growth.

Global Multilingual Support

Global multilingual support covers multilingual content creation, translation, management, and distribution, combining AI translation and intelligent localization to help enterprises quickly build multilingual knowledge sites and deliver consistent global brand experiences.

Customizable Template Display

The customizable template feature provides flexible templates for products, solutions, and case studies, allowing enterprises to tailor colors, typography, and layouts while maintaining brand consistency and adapting quickly to business needs.

AI-Powered Integration

AI integration combines NLP, intelligent search, knowledge graphs, and content generation to enable precise recommendations, semantic search, and AI-assisted authoring, improving efficiency and reducing content production costs.

Omni-Channel Connector

The cross-domain digital ecosystem connector integrates systems like CMS, DAM, and CRM through standardized APIs, enabling multi-channel publishing, seamless asset sharing, and efficient collaboration with consistent, synchronized content.